The warranty covers all defects in workmanship or materials under normal use and service for a period of 12 months from the date of purchase.
The steps of the warranty process:
1 - Send us your request containing: your complete and valid contact details, a proof of purchase with the readable date of purchase, describe the defect encountered and add a photo or video proving that the product is defective at the following address: email@example.com
2 - After studying your request within 1 to 3 working days, our customer service will contact you to send you the replacement product.
See you soon,
The Love-To-Love team